Account Executive, Existing Business (Mid Market)

intercom· 27 open roles

Sydney, Australia On-siteFull-time2 weeks ago

Salary

Undisclosed

Experience

Mid

Job Type

Full-time

Posted

2 weeks ago

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About This RoleAI processing…

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Key Responsibilities

1
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience.

Requirements

5+ years in a quota-carrying role managing a book of business (~50 accounts) focused on retention, renewals, and expansion .
3+ years selling SaaS solutions , ideally in complex, high-velocity environments.
Proven success navigating procurement processes and influencing enterprise-level decision-makers.
Experience selling AI-powered products , with deep knowledge of AI applications and the ability to translate technical capability into customer value.
A track record of consistent overachievement; exceeding quota, driving revenue growth and complex renewals.
Sharp communication skills ; written and verbal, tailored to senior stakeholders and technical teams alike.
Strong commercial instincts paired with the ability to thrive in a fast-moving, evolving organization.
High intellectual curiosity and a growth mindset
A trusted advisor mentality ; skilled at building long-term partnerships across multiple levels in complex organizations.
Demonstrated leadership , influencing not only within your team but across functions to drive alignment and results.

Perks & Benefits

Bonus skills & attributes Sharp communication skills ; written and verbal, tailored to senior stakeholders and technical teams alike.

Certain roles may be eligible for incentive compensation, equity, and benefits.

Learn more about working at Fin and the benefits we offer at fin.ai/careers .

We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.