Account Executive, MidMarket

intercom· 27 open roles

San Francisco, CA On-siteFull-time1 months ago

Salary

Undisclosed

Experience

Mid

Job Type

Full-time

Posted

1 months ago

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About This RoleAI processing…

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Key Responsibilities

1
Evangelize AI transformation by spearheading the growth and adoption of Fin across your given territory
2
With access to the best internal AI tooling and enablement the market, maintain category leading and differentiating knowledge of AI as the category evolves
3
Manage the full sales cycle, from prospecting to close, through a highly consultative sales approach
4
Regardless of your segment, manage a varying volume complex 6 figure new business deals (at Fin, large and xl deals exist in every segment)
5
Articulate Fin's value and differentiation using the Command of the Message framework / MEDDPICC. If this is new to you, you will be trained on this leading sales methodology
6
Learn from sales leaders how to drive true control of your business; from QBR, territory planning and weekly / monthly forecasting.
7
Partner with Sales Leaders, Sales Engineers and the wider solutions team to win flagship logos in the market
8
Represent the voice of the customer to cross-functional partners, including R&D, Product, and Marketing

Requirements

4+ years experience as an Account Executive
2+ years of SaaS experience selling similar products
Experience meeting and exceeding quota in a closing role, with a track record of selling SaaS or DBaaS
Experience, passion and success in outbound prospecting
Strong sales acumen and a general interest in the businesses you work with
Experience selling products with technical complexity or thorough implementation (bonus to have)
AI fluent and/or deep interest in AI tooling
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Exhibits a growth mindset, intellectual curiosity, and ambition
Proof of eligibility to work in the United States is required.

Perks & Benefits

Experience selling products with technical complexity or thorough implementation (bonus to have)

All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Certain roles may be eligible for incentive compensation, equity, and benefits.

Learn more about working at Fin and the benefits we offer at fin.ai/careers .

We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.