Account Manager

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Serve as the primary point of contact for a book of customers, ensuring Brex is an essential part of how our customers operate.
• 2
  Drive revenue by proactively identifying expansion opportunities and tying Brex's value to measurable business results.
• 3
  Deeply understand each customer's workflows, accounting processes, and financial priorities to uncover pain points and steer stakeholder dynamics to influence full adoption.
• 4
  Work cross-functionally with Risk, Underwriting, Legal, and Deal Desk to ensure we are balancing customer needs with revenue impact.
• 5
  Lead quarterly business reviews to translate insights and data into recommendations that help customers maximize their ROI from Brex.

RequirementsAI-extracted

• 2+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, renewals, and expansion strategy.
• Fluency in the language of modern finance, demonstrated through hands-on experience with the ecosystem of financial technology.
• Experience and comfort interacting with a high volume of customers at different stages of the customer lifecycle.
• Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.
• Ability to analyze product usage data and detect important insights and trends.

Perks & BenefitsAI-extracted