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Advocacy & Content Strategist

okta· 36 open roles

Toronto, Ontario On-siteFull-time1 weeks ago
Salary
CA$85,000 - CA$116,600
Experience
Mid
Job Type
Full-time
Posted
1 weeks ago
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About This Role

The Community Content Strategist will build and execute a content strategy to elevate Okta and Auth0 customer communities into authoritative destinations for identity and security experts. This role requires a relentless drive to solve complex challenges and execute with excellence. The Community Content Strategist will work closely with various teams to turn real-world community expertise into high-quality content that drives engagement and supports business goals. This is an opportunity to do career-defining work in a dynamic and innovative environment. The ideal candidate will have experience in content strategy, community content, or knowledge management, with a strong ability to read and work within technical content environments.

Key ResponsibilitiesAI-extracted

  • 1
    Own content strategy and programming to elevate community voices and build trust across Okta and Auth0 communities
  • 2
    Design and run content programs that drive meaningful engagement and establish the community as an authoritative destination
  • 3
    Identify and cultivate Community Champions to ensure their expertise is activated across content programs and business initiatives
  • 4
    Develop and maintain the community calendar to align with product moments, GTM priorities, and audience engagement patterns
  • 5
    Govern the content lifecycle to ensure content freshness and accuracy
  • 6
    Build the GTM signal engine to monitor communities for strategic signals and route intelligence to stakeholders

RequirementsAI-extracted

  • 4 to 7 years of experience in content strategy, community content, or knowledge management
  • Experience building and managing community engagement programs that focus on developing technical and business thought leadership
  • Demonstrated ability to read and work within technical content environments and restructure them into clear, accessible narratives
  • Experience structuring and optimizing content for generative AI engines and applying content taxonomy frameworks
  • Experience working cross-functionally with Product, Marketing, and Customer Success teams to align on shared goals
  • Typically: Strong analytical and problem-solving skills, with the ability to communicate complex ideas effectively

Perks & BenefitsAI-extracted

Typically: Health, dental, and vision insurance
Typically: RRSP with a match and healthcare spending
Typically: Telemedicine and paid leave, including PTO and parental leave
Typically: Equity and bonus opportunities
Typically: Professional development and growth opportunities in a dynamic and innovative environment

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