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AI Engagement Manager

instacart· 164 open roles

Remote RemoteFull-timeToday
Salary
$214,000 - $226,000
Experience
Mid
Job Type
Full-time
Posted
Today
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About This Role

The AI Engagement Manager at Instacart is responsible for managing complex AI engagements with B2B retail and CPG partners. This role involves owning the full AI engagement arc, driving requirements and delivery precision, and serving as the primary bridge between field execution and R&D. The ideal candidate has 8+ years of experience in technical project management, enterprise engagement management, or a related field, with a track record of delivering complex technical programs end to end. The role requires technical fluency, exceptional communication and organizational skills, and the ability to operate in ambiguous, fast-moving environments. The AI Engagement Manager will work remotely and travel up to 50% within North America.

Key ResponsibilitiesAI-extracted

  • 1
    Own the full AI engagement arc from discovery through sustained workflow adoption
  • 2
    Drive requirements and delivery precision, and surface risks early
  • 3
    Champion continuous quality and oversee testing and feedback loops
  • 4
    Hold the R&D feedback loop and ensure field learnings flow back to R&D
  • 5
    Build playbooks and identify reusable patterns across engagements
  • 6
    Own engagement economics and track the full cost structure of every active engagement

RequirementsAI-extracted

  • 8+ years of experience in technical project management, enterprise engagement management, or a related field
  • Technical fluency sufficient to hold credible conversations with partner engineering teams
  • Experience managing programs across the full software development lifecycle
  • Exceptional communication, organizational, and time management skills
  • Proficiency across program management tools, collaboration and documentation platforms, and executive-level presentation tools
  • Bachelor's degree in Technology, Engineering, Business, or related field, or equivalent practical experience

Perks & BenefitsAI-extracted

Typically: health coverage
Typically: paid time off
Typically: retirement savings plan
Competitive compensation and benefits package
New hire equity grant and annual refresh grants
Flexible work arrangement with up to 50% travel within North America

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