IN

AI Infrastructure Engineer

intercom· 38 open roles

London, England On-siteFull-time3 days ago
Salary
$100,000 - $150,000
Experience
Mid
Job Type
Full-time
Posted
3 days ago
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About This Role

Intercom is seeking a Senior AI Infrastructure Engineer to build systems that train and serve Fin's next generation of AI products. The engineer will work on model training and inference, building and optimizing inference services, and collaborating with ML scientists. The ideal candidate has experience in software engineering, model training, and low-level GPU work.

Key ResponsibilitiesAI-extracted

  • 1
    Implement and scale training pipelines for large transformer and LLM models
  • 2
    Build and optimize inference services that deliver low-latency, high-reliability experiences for customers
  • 3
    Work on GPU-level performance: tuning kernels, improving utilization, and identifying bottlenecks
  • 4
    Collaborate closely with ML scientists to implement cutting-edge training and inference methods
  • 5
    Raise the bar for technical standards, reliability, and operational excellence across Fin's AI platform

RequirementsAI-extracted

  • 5+ years of experience in software engineering with a strong track record of shipping high-quality products or platforms
  • Hands-on experience with model training, model inference at scale, or low-level GPU work
  • Comfortable working in production environments at meaningful scale
  • Strong technical fundamentals and ability to write clean, reliable code
  • Typically: experience with cloud providers such as AWS or Kubernetes

Perks & BenefitsAI-extracted

Competitive salary and equity in a fast-growing start-up
Unlimited access to Claude Code and best-in-class AI tools
Pension scheme and match up to 4%
Comprehensive health and dental insurance for employees and dependents
Typically: flexible paid time off policy and paid maternity/paternity leave

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