ASSOCIÉ(E) AU SERVICE À LA CLIENTÈLE
The Home Depot Canada· 58 open roles
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About This Role
The Associate, Customer Service handles customer returns in-store and manages the customer order follow-up process to ensure customer satisfaction. The role involves processing returns, special orders, installation orders, and online orders. The Associate also handles customer inquiries and resolves issues.
Key ResponsibilitiesAI-extracted
- 1Processes customer returns in-store and manages the customer order follow-up process
- 2Handles special orders, installation orders, and online orders
- 3Resolves customer inquiries and issues in a timely and professional manner
- 4Typically: Provides product information and recommendations to customers
- 5Typically: Maintains a high level of customer satisfaction and resolves complaints
RequirementsAI-extracted
- Typically: Excellent communication and customer service skills
- Typically: Ability to work in a fast-paced environment and handle multiple tasks
- Typically: Basic computer skills and knowledge of retail operations
- Typically: High school diploma or equivalent required
- Typically: Previous customer service experience an asset
Perks & BenefitsAI-extracted
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