Business Transformation Lead

About This RoleAI processing…

Key Responsibilities

• 1
  Drive Transformation (65%)
• 2
  Own the AI transformation roadmap end-to-end - from strategy to execution - and keep it moving in a fast-paced environment
• 3
  Run discovery sessions with department leaders across Sales, Client Management, Clinical, Finance, Operations, IT, and Trade to surface high-impact AI opportunities
• 4
  Design and lead our AI Champions program - recruiting, training, and developing a network of department-level AI advocates across the organization
• 5
  Build and deliver role-based AI learning pathways tailored to the specific needs of each department
• 6
  Partner with the executive team to ensure AI initiatives are prioritized, resourced, and connected to business outcomes
• 7
  Coordinate with IT and your AI Solutions Builders on initiatives that grow beyond departmental scope into broader technical implementations
• 8
  Track and communicate progress against transformation milestones - keeping leadership informed and the organization energized
• 9
  Champion a culture of curiosity, experimentation, and continuous improvement around AI - modeling the behavior you want to see
• 10
  Develop internal AI literacy programs and educational resources that meet people where they are, regardless of technical background
• 11
  Stay ahead of the AI landscape - tools, techniques, best practices - and bring relevant insights back to the organization
• 12
  Help define and maintain Expion's AI Use Policy and governance framework in partnership with Legal and IT
• 13
  Serve as a trusted advisor to executive leadership on AI transformation strategy, priorities, and investment decisions
• 14
  Build strong cross-functional relationships that make change feel collaborative, not imposed
• 15
  Represent the AI transformation initiative at company-wide events, including Town Halls and monthly Spark sessions

Requirements

• 5+ years of experience in business transformation, change management, operations leadership, or strategic consulting - with meaningful hands-on experience applying AI in real workflows
• Proven ability to sit with a department leader, understand their world, and identify where AI can genuinely help - not just where it's interesting
• Experience designing and facilitating training programs or capability-building initiatives for non-technical audiences
• Fluent in modern AI tools - including LLMs like Claude and ChatGPT, Microsoft Copilot, and no-code automation platforms - and opinionated about how to use them well
• Strong communicator with the presence and credibility to influence executive stakeholders and earn trust on the front line simultaneously
• Comfortable with ambiguity, fast pace, and building structure in environments that don't have all the answers yet
• Collaborative by nature - you get energy from making other people successful, not from being the smartest person in the room
• Experience working cross-functionally in lean, startup-like, or high-growth environments

Perks & Benefits