Cashiering Support Associate

About This RoleAI processing…

Key Responsibilities

• 1
  Review a high volume of money movement requests efficiently, and in line with internal policies and regulatory requirements.
• 2
  Monitor and manage daily transaction queues to meet strict deadlines and service-level expectations, researching and resolving discrepancies and inquiries from initial intake to final resolution.
• 3
  Safeguard the firm by enforcing AML and OFAC requirements and reviewing transactions for adherence to SOPs.
• 4
  Partner with our clearing firm and internal teams (Operations, Compliance, Technology, Advisor Services) to facilitate transactions, resolve issues, and support collaborative projects across these departments.
• 5
  Contribute to continuous improvement by identifying opportunities to enhance efficiency, accuracy, and client experience within cashiering operations.

Requirements

• Strong knowledge of asset movement procedures, workflows, and regulatory considerations, along with a basic understanding of financial markets and the securities industry.
• Exceptional attention to detail and organization, with the ability to manage multiple priorities at once.
• Clear, professional communication skills, including excellent data entry, written, and verbal communication, and comfort engaging with clients and advisors over the phone.
• 1-2 years of experience in financial operations, with an SIE required, (99 preferred) and a proven ability to manage transactional workflows using proprietary financial systems.
• Committed and dependable in a fast-paced, high-volume environment, bringing a collaborative spirit, steady focus, and genuine care for clients and outcomes.
• Proactive problem-solving abilities, strong analytical, decision-making, and critical thinking skills, with accountability for results and the ability to adapt quickly to new systems.

Perks & Benefits