Chief of Staff Director, Product

About This RoleAI processing…

Key Responsibilities

• 1
  Design and run the product leadership team’s rhythms (staff meetings, product reviews, all-teams, offsites): agenda architecture, pre-reads, decision capture, follow-through
• 2
  Co-own the people rhythms with the HRBP across hiring, calibrations, performance, and talent reviews. Surface emergent structural risks (broken hiring funnels, attrition signals, single points of failure) with proactive solutions
• 3
  Partners with Technology Operations function to define and improve processes for roadmap planning, driving prioritization decisions, setting annual OKRs and tracking progress to goals throughout the year
• 4
  Own headcount planning and budget management alongside the Finance and HR Business Partners: annual planning, quarterly reforecasts, hire-prioritization tradeoffs
• 5
  Drive AI retooling and enablement, including running internal AI masterclasses for leadership and natively embedding AI-enabled processes across the function
• 6
  Curate the external product narrative (all-hands, written updates, major external talks): operate as a speechwriter, partnering with PR, comms, and brand
• 7
  Prepare executive briefings and leadership communications, and reduce decision latency across the Product leadership team
• 8
  Run a recurring org health pulse (engagement scores, regrettable attrition, leveling drift, manager effectiveness), escalating early signals before they become structural problems

Requirements

• A track record of running people processes at scale (hiring, calibrations, leveling, talent reviews) in a fast-growing organization
• Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
• If you need support, we’re happy to help.
• For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
• By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Perks & Benefits