Claims Agent

About This RoleAI processing…

Key Responsibilities

• 1
  As our Claims Agent you will administer the processing of customer claims for lost and damaged parcels subsequently issuing financial settlements where applicable and appropriately communicating to customers when not.
• 2
  You will manage customer interactions via telephone and email ensuring our customers expectations are always appropriately met.Key responsibilities of this role include: * To validate new claim requests against clearly defined policies and issue claims forms to our customers …

RequirementsTypical for this role

• Demonstrated experience relevant to this role and seniority level
• Strong written and verbal communication skills
• Ability to collaborate effectively across functions and time zones
• Right to work in the listed location

Perks & BenefitsTypical for this role