Client Account Manager II, Affiliate (tvScientific)
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About This RoleAI processing…
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.
Key Responsibilities
- 1Lead and manage a portfolio of key client accounts, spanning various industries including retail, leisure, and tech-adjacent sectors.
- 2Launch, serve, and optimize campaigns for clients, ensuring maximum ROI and campaign success.
- 3Proactively pick up the phone and engage in meaningful conversations with customers and agencies about digital media, including CTV advertising.
- 4Develop and execute strategic account plans to drive revenue growth, retention, and expansion opportunities within existing client accounts.
- 5Identify and capitalize on upsell and cross-sell opportunities, leveraging your digital media and advertising experience to maximize revenue potential.
- 6Collaborate closely with internal teams, including sales, product, and support, to ensure seamless execution of client campaigns and initiatives.
- 7Monitor and analyze campaign performance metrics, providing insights and recommendations to optimize client campaigns and drive superior results.
- 8Act as a trusted advisor to clients, providing expert guidance, industry insights, and best practices to help them achieve their advertising objectives.
- 9Stay informed about industry trends, market dynamics, and competitive landscape to anticipate client needs and proactively address challenges.
- 10Provide mentorship and support to junior account management team members.
- 11Use AI to accelerate account insights: Leverage internal AI tools to quickly summarize account performance, surface optimization opportunities, and draft clear client-ready recommendations and talking points (including for CTV conversations).
Requirements
- 4+ years in sales or account management in the digital advertising or performance marketing industry.
- Strong understanding of the digital media and advertising landscape, with experience talking to customers and agencies about digital media, including CTV advertising.
- Experience with digital media platforms, MMPs, or supporting tools, working with major agencies.
- Strong comfortability with data, with the ability to analyze campaign performance metrics and provide actionable insights.
- Curious mindset with a propensity to ask a lot of questions and seek opportunities for growth.
- Exceptional communication and interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships.
- Comfortable picking up the phone and engaging in conversations with customers and agencies about digital media.
- Strategic thinker with the ability to develop and execute account plans, identify opportunities, and drive initiatives to achieve business objectives.
- Results-driven and customer-focused, with a passion for delivering exceptional service and value to clients.
- AI-first workflow: Comfortable using AI tools to speed up analysis, reporting, and account planning while validating outputs against source-of-truth data.
- Bachelor's degree in business, marketing, advertising, or related field.
- You May Also Have:
- MBA or advanced degree in business or related field.
- Experience working with enterprise-level clients or agencies, managing complex accounts and large budgets.
- Certifications or training in digital advertising platforms, performance marketing, or related disciplines.
- We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
Perks & Benefits
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