Client Account Manager, Mid-Market (B2C Services - Acquisitions)

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Lead the process of onboarding new clients on Reddit, supporting them with Business Manager and initial campaign creation processes.
• 2
  Proactively analyze campaign performance data and implement a continuous Test & Learn roadmap to help clients beat their initial goals.
• 3
  Identify and secure scaling opportunities within the first two quarters by demonstrating clear ROI, leading to expanded budgets and seamless transition to the SSG team.
• 4
  Collaborate closely with internal teams to ensure clients are onboarded effectively and troubleshoot issues.
• 5
  Monitor and analyze client account performance, articulating complex data stories in simple language to customers.
• 6
  Introduce and upskill new advertisers on Reddit Pro and Reddit’s organic best practices.

RequirementsAI-extracted

• 4-7 years of experience in a Client Success, Account Management, or Media Planning/Strategy role within digital advertising, social media, or performance marketing.
• Strong analytical skills, excellent communication, high attention to detail, and an organized, methodical and proactive approach to working with clients and internal teams.
• Proficient in using data and working with Excel to provide insights, optimization recommendations and prove ROI.
• Expertise in Test & Learn and Measurement Lift methodologies and creating structured learning agendas for clients.
• Solid understanding of customer marketing funnel and traditional marketing ecosystem.
• Strong technical acumen to ensure signal foundations are determined and implemented.

Perks & BenefitsAI-extracted