CA

Client Service Representative

Canadian Imperial Bank of Commerce· 27 open roles

Remote RemotePart-time1 weeks ago
Salaryest.
CA$45,000 - CA$65,000
Experience
Mid
Job Type
Part-time
Posted
1 weeks ago
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About This Role

The Client Service Representative role at Canadian Imperial Bank of Commerce involves building relationships with clients and providing excellent customer service. This position is remote and focuses on meeting the needs of personal and business banking clients. The ideal candidate is passionate, dedicated, and empowered to make a meaningful impact. CIBC values diversity and inclusion, and offers a supportive work environment.

Key ResponsibilitiesAI-extracted

  • 1
    Respond to client inquiries and resolve issues in a timely and professional manner
  • 2
    Typically: Provide product and service information to clients and identify opportunities to meet their financial needs
  • 3
    Build and maintain strong relationships with clients to increase customer satisfaction and loyalty
  • 4
    Typically: Collaborate with internal teams to resolve client issues and improve overall customer experience
  • 5
    Process transactions and maintain accurate records of client interactions

RequirementsAI-extracted

  • Typically: High school diploma or equivalent required, post-secondary education an asset
  • Excellent communication and interpersonal skills
  • Typically: Previous experience in customer service or banking environment
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Typically: Strong problem-solving and analytical skills

Perks & BenefitsAI-extracted

Typically: Comprehensive health and dental benefits
Typically: Paid time off and vacation days
Opportunities for career advancement and professional development
Typically: Retirement savings plan or pension
Typically: Life insurance and disability benefits

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