Cloud Security Engineer

intercom· 27 open roles

London, England On-siteFull-time1 months ago

Salary

Undisclosed

Experience

Mid

Job Type

Full-time

Posted

1 months ago

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About This RoleAI processing…

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Key Responsibilities

1
Design and implement secure cloud architectures across our AWS environments.
2
Build and maintain protective and detective controls that improve visibility into threats across our cloud environments.
3
Develop detection engineering capabilities that identify attacker behaviour and reduce time to detection and response.
4
Lead cloud security investigations and incident response activities in partnership with engineering teams.
5
Participate in a shared on-call rotation and help coordinate containment, remediation, and recovery efforts during security incidents.
6
Build automation that improves the scalability, reliability, and effectiveness of security controls.
7
Partner with infrastructure teams to embed security into cloud platforms, infrastructure-as-code workflows, and engineering practices.
8
Develop and improve cloud security standards, guidance, and best practices across Fin.
9
Drive security initiatives from problem definition through design, implementation, and measurable outcomes.
10
Assess emerging threats to cloud environments and help evolve our defensive capabilities.
11
Help shape Fin's AI-first approach to security, including AI-assisted detection, automated investigations, continuous monitoring, and emerging defensive capabilities.
12
Support the secure adoption of AI-assisted software development tools and engineering workflows.

Requirements

Proven experience in cloud security, security engineering, detection engineering, or a closely related field.
Strong experience securing and operating production AWS environments.
Deep understanding of cloud security principles, modern attack techniques, and security best practices.
Experience building or operating detection, monitoring, or threat detection capabilities.
Hands-on experience investigating security incidents, leading technical investigations, and driving remediation efforts.
Experience implementing security controls across cloud platforms and production environments.
Strong programming skills and experience building automation, tooling, or operational workflows.
Experience working with infrastructure-as-code practices and modern cloud-native technologies.
Comfortable using modern AI-assisted development tools to improve productivity and engineering effectiveness.
Ability to communicate security concepts clearly and collaborate effectively with engineering teams.
A pragmatic approach to balancing security, customer impact, and engineering velocity.
Experience building detection engineering, threat hunting, or security operations capabilities at scale.
Experience with cloud-native security platforms, CNAPP technologies, or large-scale cloud security monitoring.
Experience applying AI to detection, response, threat analysis, or security operations workflows.
Familiarity with AWS networking, identity, and cloud security patterns.
Experience working across both large-scale SaaS environments and high-growth companies.

Perks & Benefits

Bonus skills & attributes Experience building detection engineering, threat hunting, or security operations capabilities at scale.

Certain roles may be eligible for incentive compensation, equity, and benefits.

Learn more about working at Fin and the benefits we offer at fin.ai/careers .

We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.