Collections Representative

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Typically: Contacts customers to discuss and resolve outstanding account balances
• 2
  Typically: Negotiates payment arrangements and settlements with customers
• 3
  Typically: Reviews and analyzes customer accounts to identify trends and areas for improvement
• 4
  Typically: Communicates with internal stakeholders to resolve customer issues and improve processes
• 5
  Typically: Maintains accurate and up-to-date records of customer interactions and account activity

RequirementsAI-extracted

• Typically: High school diploma or equivalent required, degree in accounting or finance preferred
• Typically: 1-2 years of experience in collections, accounting, or a related field
• Typically: Strong communication and negotiation skills
• Typically: Ability to work in a fast-paced environment and meet productivity and quality standards
• Typically: Proficiency in Microsoft Office and collections software

Perks & BenefitsAI-extracted