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Customer Advocacy Manager

Thales· 20 open roles

Remote RemoteFull-time1 weeks ago
Salary
$82,182 - $82,182
Experience
Mid
Job Type
Full-time
Posted
1 weeks ago
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About This Role

The Customer Advocacy Manager at Thales is responsible for managing customer relationships and promoting the company's identity management and data protection solutions. The role involves working with a variety of stakeholders to bring trust to digital interactions. Thales is a leader in digital security, with over 30,000 organizations relying on its technologies and services. The position is remote and based in Austin, United States.

Key ResponsibilitiesAI-extracted

  • 1
    Typically: Develops and implements customer advocacy strategies to promote Thales' products and services
  • 2
    Typically: Manages and maintains strong relationships with key customers and stakeholders
  • 3
    Typically: Identifies and pursues new business opportunities through customer advocacy and referrals
  • 4
    Typically: Collaborates with cross-functional teams to develop and deliver customer-focused marketing campaigns
  • 5
    Typically: Analyzes customer feedback and market trends to inform product development and improvement

RequirementsAI-extracted

  • Typically: Bachelor's degree in Marketing, Communications, or a related field
  • Typically: Proven experience in customer advocacy, marketing, or a related field
  • Typically: Strong communication and interpersonal skills, with the ability to build and maintain relationships
  • Typically: Ability to work independently and as part of a remote team
  • Typically: Strong analytical and problem-solving skills, with the ability to interpret customer feedback and market trends

Perks & BenefitsAI-extracted

Typically: Health coverage and medical benefits
Typically: Paid time off and vacation days
Typically: Opportunities for professional development and career advancement
Typically: Remote work options and flexible scheduling
Typically: Access to cutting-edge technologies and innovative products

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