Customer Experience Field Technician (Residential & Business Services | Tech 2-4)

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Installs and maintains residential and business services, including internet, TV, and phone
• 2
  Troubleshoots and resolves customer complaints and technical issues
• 3
  Typically: Performs on-site repairs and maintenance of equipment and networks
• 4
  Provides exceptional customer service and ensures customer satisfaction
• 5
  Typically: Collaborates with other teams to resolve complex technical issues

RequirementsAI-extracted

• Typically: 2-4 years of experience in a related field, such as telecommunications or engineering
• Strong technical skills and knowledge of networking and telecommunications systems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Typically: Valid driver's license and ability to travel to customer locations

Perks & BenefitsAI-extracted