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Customer Feedback & Insight Facilitator

Hedyn

Remote RemoteFull-timeYesterday
Salary
£28,000 - £28,000
Experience
Mid
Job Type
Full-time
Posted
Yesterday
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About This Role

The Customer Feedback & Insight Facilitator will join the Homes & Communities team to gather meaningful customer feedback, influencing service design and delivery. This role is a 7-month fixed-term contract. The facilitator will engage with a diverse community to inform service development. Remote work is available for this position.

Key ResponsibilitiesAI-extracted

  • 1
    Gathers meaningful feedback from a diverse community of customers
  • 2
    Analyzes customer insights to inform service design and delivery
  • 3
    Engages with customers to understand their needs and concerns
  • 4
    Typically: Develops and implements effective feedback mechanisms
  • 5
    Typically: Collaborates with internal teams to integrate customer feedback into service development

RequirementsAI-extracted

  • Typically: Strong communication and interpersonal skills
  • Typically: Ability to analyze and interpret customer feedback
  • Typically: Experience working with diverse communities
  • Typically: Strong problem-solving and analytical skills

Perks & BenefitsAI-extracted

Typically: Health coverage
Typically: Paid time off
Typically: Opportunities for professional development
Typically: Remote work options

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