Customer Marketing Manager

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Own the Customer Advisory Boards program end-to-end, including charter, membership, meeting cadence, and action-item follow-through
• 2
  Partner with the field to nominate, recruit, and maintain CAB membership, keeping the roster current as accounts and priorities evolve
• 3
  Design CAB meeting agendas with Product Management, Product Marketing, and various teams to ensure strategic alignment and mutual value
• 4
  Serve as the primary point of contact for CAB members, managing high-touch invitations, logistics, and between-meeting touchpoints
• 5
  Provide customer insights, synthesizing customer feedback and routing it to the right owners in Product and GTM

RequirementsAI-extracted

• 7+ years of experience working in B2B tech marketing, with dedicated experience in customer marketing/advocacy and/or managing executive-level programs
• Flawless communication and interpersonal skills, with the maturity and confidence to interface directly with C-suite executives and internal leadership
• Exceptional project management skills, with a focus on details, deadlines, and flawless execution in a fast-paced environment
• Proven ability to build, cultivate, and protect critical customer relationships
• Strong analytical skills, with the ability to track, synthesize, and report on program KPIs to leadership

Perks & BenefitsAI-extracted