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About This Role
The Customer Service Associate provides support to customers, helping them with their projects and needs. This role operates remotely and is part of the RONA+ team. The goal is to make a difference in the communities served. The associate works with various store formats, from neighbourhood hardware stores to big box stores.
Key ResponsibilitiesAI-extracted
- 1Typically: Respond to customer inquiries and resolve issues in a timely manner
- 2Typically: Provide product information and recommendations to customers
- 3Typically: Process customer transactions and handle returns or exchanges
- 4Typically: Maintain a high level of customer satisfaction and loyalty
- 5Typically: Collaborate with other teams to achieve sales and customer service goals
RequirementsAI-extracted
- Typically: Excellent communication and interpersonal skills
- Typically: Ability to work in a fast-paced environment and handle multiple tasks
- Typically: Basic computer skills and knowledge of retail software
- Typically: High school diploma or equivalent required
- Typically: Previous customer service experience an asset
Perks & BenefitsAI-extracted
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