TE

Customer Service Representative Entry Level

TELUS Digital· 12 open roles

Remote RemoteFull-time2 weeks ago
Salaryest.
CA$40,000 - CA$60,000
Experience
Mid
Job Type
Full-time
Posted
2 weeks ago
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About This Role

The Customer Service Representative assists customers with general inquiries, provides clear and helpful information, and ensures a smooth experience. This role is entry-level and remote. The representative handles basic concerns and directs complex issues when needed. The goal is to make a positive impact through effective communication and people skills.

Key ResponsibilitiesAI-extracted

  • 1
    Assist customers with general inquiries via phone, email, or chat
  • 2
    Provide clear and helpful information about services and processes
  • 3
    Handle basic concerns and direct more complex issues when needed
  • 4
    Maintain accurate records of customer interactions

RequirementsAI-extracted

  • Typically: Excellent communication and people skills
  • Typically: Ability to work in a fast-paced environment
  • Typically: Basic computer skills and familiarity with customer service software
  • Typically: Strong problem-solving skills

Perks & BenefitsAI-extracted

Typically: Health coverage
Typically: Paid time off
Typically: Opportunities for career advancement
Typically: Remote work arrangement

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