Customer Service Representative - permanent
Spirax-Sarco Ltd.
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About This Role
The Customer Service Representative is a permanent position at Spirax-Sarco Ltd, working remotely, to provide excellent customer service. The role is part of Watson-Marlow Fluid Technology Solutions, a subsidiary of Spirax Group, a multi-national industrial engineering company. The representative will be responsible for handling customer inquiries and issues. The company is a FTSE100 and FTSE4Good group with expertise in steam and fluid technologies.
Key ResponsibilitiesAI-extracted
- 1Typically: Respond to customer inquiries via phone, email, or chat
- 2Typically: Resolve customer complaints and issues in a timely manner
- 3Typically: Provide product information and support to customers
- 4Typically: Process orders and handle returns or exchanges
- 5Typically: Collaborate with internal teams to resolve customer issues
RequirementsAI-extracted
- Typically: Excellent communication and customer service skills
- Typically: Ability to work in a fast-paced environment with multiple priorities
- Typically: Basic computer skills and familiarity with customer relationship management software
- Typically: High school diploma or equivalent required, degree preferred
Perks & BenefitsAI-extracted
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