SP

Customer Service Representative - permanent

Spirax-Sarco Ltd.

Remote RemoteFull-timeToday
Salary
£31,476 - £31,476
Experience
Mid
Job Type
Full-time
Posted
Today
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About This Role

The Customer Service Representative is a permanent position at Spirax-Sarco Ltd, working remotely, to provide excellent customer service. The role is part of Watson-Marlow Fluid Technology Solutions, a subsidiary of Spirax Group, a multi-national industrial engineering company. The representative will be responsible for handling customer inquiries and issues. The company is a FTSE100 and FTSE4Good group with expertise in steam and fluid technologies.

Key ResponsibilitiesAI-extracted

  • 1
    Typically: Respond to customer inquiries via phone, email, or chat
  • 2
    Typically: Resolve customer complaints and issues in a timely manner
  • 3
    Typically: Provide product information and support to customers
  • 4
    Typically: Process orders and handle returns or exchanges
  • 5
    Typically: Collaborate with internal teams to resolve customer issues

RequirementsAI-extracted

  • Typically: Excellent communication and customer service skills
  • Typically: Ability to work in a fast-paced environment with multiple priorities
  • Typically: Basic computer skills and familiarity with customer relationship management software
  • Typically: High school diploma or equivalent required, degree preferred

Perks & BenefitsAI-extracted

Typically: Health coverage
Typically: Paid time off and holidays
Typically: Opportunities for career advancement and professional growth
Typically: Competitive salary and benefits package

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