Data Center Engineer

About This RoleAI processing…

Key Responsibilities

• 1
  Collaborating with internal teams (Infrastructure, Network Engineering and SRE). Create documentation and manage remote contractors to complete datacenter tasks, working with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 330+ cities and 125+ countries
• 2
  Maintain Data Center environment operational availability
• 3
  Leverage AI tools to automate repetitive operational tasks, accelerate documentation, and speed up troubleshooting and root-cause analysis
• 4
  Creating and maintaining documentation, plans, SOP’s, MOP’s etc.
• 5
  Support and configure network infrastructure where required
• 6
  Providing feedback to internal teams to support internal tools and external vendor partnerships
• 7
  Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure
• 8
  Assist with the definition, documentation and implementation of consistent processes across all region
• 9
  Limited travel

Requirements

• Experience with Juniper, Cisco and DWDM network equipment
• Minimum of 4 years experience of Linux systems administration
• Experience managing and instructing remote contractors
• Familiarity with work required to stand up infrastructure in remote colocation facilities
• Experience running and improving operational processes, including automation tooling, in a rapidly changing environment
• Familiarity with day-to-day tasks and projects common to Data Center Operations (deployment, migration, decommissioning etc.)
• Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA
• Participate in a shared on-call rotation to maintain 24×7 operational availability of the global network.
• Bachelor’s degree; technical background in engineering, computer science, or MIS
• Direct experience executing on complex data center/infrastructure projects
• Previous experience installing / maintaining data center (and other IT) infrastructure and DCIM tools
• Experience running and improving operational processes in a rapidly changing environment
• Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills
• Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously
• Ability to manage Microsoft Excel and Google Sheets
• Must be a team player

Perks & Benefits