Digital Customer Support Officer
Precision Sourcing
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About This Role
The Digital Customer Support Officer provides technical support to end users across a large organization. This is a 6-month contract position based in Melbourne, with some remote work options. The role requires a valid driving license and starts as soon as possible. The officer will be the first point of contact for IT support, resolving service issues and providing exceptional customer service.
Key ResponsibilitiesAI-extracted
- 1Resolves technical issues for end users across the organization
- 2Provides exceptional customer service as the first point of contact for IT support
- 3Works to resolve service issues in a timely and efficient manner
- 4Typically: Collaborates with internal teams to resolve complex technical issues
- 5Typically: Documents and tracks support requests and resolutions
RequirementsAI-extracted
- Must have a valid driving license
- Typically: Has experience in IT support or a related field
- Typically: Possesses strong technical and problem-solving skills
- Typically: Has excellent communication and customer service skills
- Typically: Is able to work independently and as part of a team
Perks & BenefitsAI-extracted
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