Director Engineering

About This RoleAI processing…

Key Responsibilities

• 1
  In partnership with our product team you will own the multi-quarter strategy for AAX engineering, translating company and product priorities into our roadmap plans across consumer facing AI experiences, AI Platform, App Journey, and Design Systems.
• 2
  Build, lead, and hire a high-caliber leadership bench of highly technical leaders/IC’s as well as building a team culture that exemplifies a builder mindset.
• 3
  Partners with your team to set technical direction for the org, driving architectural alignment across our consumer facing AI experiences, AI Platform, App Journey, and Design System.
• 4
  You will continue to drive our AI-native engineering culture: setting the bar for how LLM-powered features get shipped safely at scale.
• 5
  Own engineering’s strategic role in product direction, partnering with Product, Design, Data Science, and Risk leadership to shape roadmaps, challenge assumptions, and integrate platform and member value into long-range plans
• 6
  Represent AAX and engineering more broadly in cross-functional and executive forums, connecting the org’s work to company-wide strategy and outcomes
• 7
  Cultivate a high-performing culture across the org, modeling Chime’s values and ensuring strong talent, performance, and career development practices on every team
• 8
  Ensure the org maintains strong operational practices — on-call, monitoring, and incident response — for every service/experience the team owns
• 9
  Contribute to overall engineering initiatives as a member of Chime’s engineering leadership team

Requirements

• 10+ years of software engineering experience, including 5+ years managing managers or leading multi-team engineering organizations
• A track record of building and scaling AI/LLM-powered consumer products, with the technical depth to guide future investments and technical direction.
• Experience hiring, developing, and retaining engineering leaders (TLM’s and Staff+ ICs), and building leadership pipelines and succession plans
• Strong technical fundamentals across relevant parts of the stack (e.g., React Native, Python or Ruby on Rails, GraphQL, distributed systems) and the judgment to know where to go deep
• Demonstrated ability to translate company and product strategy into multi-quarter engineering plans, and to adapt org design as priorities and scale evolve
• Excellent executive communication skills — you can craft a compelling narrative that connects org strategy to business outcomes for senior leaders and cross-functional partners
• Experience partnering closely with Product, Design, Data Science, and Risk/Compliance functions in a regulated or high-trust environment (fintech experience a strong plus)
• AI-native fluency and a genuine interest in AI-native ways of working, with a track record of fostering that practice across teams rather than treating it as someone else’s job
• The desire to make a huge difference at a growing company, and the ability to motivate teams through delivery on aggressive schedules and goals

Perks & Benefits