PE

Dispute Resolution Officer - Housing

Pertemps Ltd· 7 open roles

Remote RemoteContract1 months ago
Salary
£47,840 - £49,795
Experience
Mid
Job Type
Contract
Posted
1 months ago
Apply Now

Boost your chances at Pertemps Ltd

Tailor your resume to this exact job and generate a matching cover letter in about 60 seconds with JobEase — our AI application assistant.

  • ATS-optimized resume
  • Personalized cover letter
  • Match score & keyword gaps
Tailor my application

Free to start · no card required

Get more Customer Services Jobs jobs in your inbox

Verified daily — no ghost listings.

About This Role

A Dispute Resolution Officer is needed for a Housing Provider within Local Government to deliver outstanding customer service and drive continuous service improvement. The role involves resolving housing complaints and disputes. This is a temporary, hybrid position based in West London. The officer will work remotely and in the office.

Key ResponsibilitiesAI-extracted

  • 1
    Resolves housing complaints and disputes in a fair and timely manner
  • 2
    Delivers outstanding customer service to tenants and stakeholders
  • 3
    Identifies areas for service improvement and implements changes
  • 4
    Typically: Collaborates with internal teams to resolve complex disputes
  • 5
    Typically: Maintains accurate records of disputes and resolutions

RequirementsAI-extracted

  • Experience in housing complaints, customer resolution, or dispute management
  • Excellent communication and interpersonal skills
  • Ability to work in a hybrid environment, both remotely and in the office
  • Typically: Knowledge of housing legislation and regulations
  • Typically: Strong problem-solving and analytical skills

Perks & BenefitsAI-extracted

Competitive hourly rate of pay
Opportunity to work with a reputable Housing Provider
Typically: Health coverage
Typically: Paid time off
Typically: Ongoing training and development opportunities

Apply to This Job in Minutes

Generate ATS-optimized resume + cover letter + interview prep with Jobease.ca AI. Complete your application faster.

Get Started Free

Similar Jobs

BO

Customer Service Adviser - Poole - £27,000

Bond WilliamsRemote
View
SA

Security Officer

Samsic UKRemote
View
SA

Security Officer

Samsic UKRemote
View