CH

Engineering Manager, Machine Learning - Growth and Marketing

chime· 40 open roles

San Francisco, CA On-siteFull-time3 weeks ago
Salary
$275,000 - $275,000
Experience
Mid
Job Type
Full-time
Posted
3 weeks ago
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About This RoleAI processing…

About the Role Chime’s Data Science and Machine Learning team is building models, services, and platforms that transform how millions of users manage and grow their financial lives. We are looking for a hands-on Engineering Manager with deep technical expertise in machine learning and data science, particularly within the Growth and Marketing domain. Beyond technical proficiency, we value creativity, user empathy, and strong collaboration. As a Engineering Manager within our Growth and Marketing team, you will lead a talented group of data scientists and machine learning engineers to develop i

Key Responsibilities

  • 1
    As a Engineering Manager within our Growth and Marketing team, you will lead a talented group of data scientists and machine learning engineers to develop innovative growth and marketing models.
  • 2
    You will play a pivotal role in creating innovative, ground-up products while driving the development of cutting-edge acquisition and retention models and solutions.
  • 3
    In this role, you can expect to Lead and inspire a high-performing team of data scientists and ML engineers, ensuring the successful development and deployment of machine learning solutions for customer acquisition, conversion and retention.

Requirements

  • 7+ years of experience developing machine learning models for marketing and growth, from inception to production, with a focus on customer acquisition, engagement, and retention.
  • 5+ years of experience leading data science teams, with a proven track record of mentoring, coaching, and driving impactful machine learning solutions.
  • Strong expertise in marketing and growth analytics, including experience with customer segmentation, LTV modeling, churn prediction, referral systems, and multi-touch attribution.
  • Deep understanding of AI/ML techniques, including classification, clustering, reinforcement learning, optimization, deep learning, and NLP for customer engagement.
  • Hands-on experience deploying machine learning models in real-world production environments, integrating with marketing tech stacks and growth platforms.
  • Strong product intuition with the ability to work iteratively in a fast-paced, cross-functional environment.
  • M.S. or Ph.D. in Machine Learning, Computer Science, Statistics, or a related STEM field.
  • Proficiency in Python and SQL, with experience in building ML pipelines and wrangling large-scale data.
  • Experience with modern ML and data engineering technologies, such as AWS, Kafka, Airflow, Redis, MySQL, Postgres, Spark, Snowflake, Looker.
  • Exceptional communication and stakeholder management skills, with the ability to partner effectively with marketing, growth, product, and engineering teams.

Perks & Benefits

🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

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