Expansion Account Manager Leader

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Lead and develop a high-performing Expansion Account Management team focused on revenue growth and retention.
• 2
  Drive goal setting, sales strategy, and hands-on coaching to exceed expansion and retention targets.
• 3
  Foster a culture of accountability, continuous learning, and data-driven performance.
• 4
  Drive expansion revenue through proactive outreach and product-driven insights across Gusto's customer base.
• 5
  Optimize sales processes and KPIs to scale cross-sell efforts and improve engagement strategies.

RequirementsAI-extracted

• 3+ years leading high-performing SaaS/tech account management or sales teams;
• Proven in driving expansion revenue, retention, and quota attainment;
• Leverages customer data, tools, and CRM analytics to refine targeting, boost productivity, and guide strategic decisions;
• Advanced in Excel modeling, data analysis, and identifying key performance metrics;
• Skilled in outbound sales motions, upsell, and cross-sell strategies

Perks & BenefitsAI-extracted