Front Office Multi-Skilled Team Member

AccorHotel· 5 open roles

Remote RemotePart-time1 months ago

Salary

£26,065 - £26,065

Experience

Mid

Job Type

Part-time

Posted

1 months ago

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About This Role

Join our dynamic team as a part-time Front Office Multi-Skilled Day/Night Team Member at our prestigious hotel in Ipswich, United Kingdom, ensuring exceptional guest experiences from check-in to check-out.

Key ResponsibilitiesAI-extracted

1
Extend a warm, friendly welcome to all guests, embodying our commitment to hospitality excellence.
2
Manage the check-in and check-out processes efficiently, ensuring accuracy and timeliness.
3
Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.
4
Maintain a high level of knowledge about the hotel's facilities, services, and local attractions to provide informed recommendations to guests.
5
Work collaboratively with other team members to ensure seamless operations and achieve excellent guest satisfaction.
6
Maintain a clean and organized front office area, adhering to health and safety standards.

RequirementsAI-extracted

Previous experience in a front office or customer-facing role is desirable.
Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
Ability to work accurately and efficiently in a fast-paced environment, with a high level of attention to detail.
Basic knowledge of hotel operations and procedures, with a willingness to learn and develop skills.
Ability to work a variety of shifts, including evenings, weekends, and public holidays.