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About This Role
The Global Field Ops Technician provides end-to-end support for AWS products and services in non-traditional environments. This role involves working with customers to deliver a consistent hybrid experience across on-premises and cloud environments. The technician will support AWS Outposts Services and other infrastructure. This is a remote position.
Key ResponsibilitiesAI-extracted
- 1Provides technical support for AWS products and services in non-traditional environments
- 2Works with customers to deliver a consistent hybrid experience across on-premises and cloud environments
- 3Supports AWS Outposts Services and other infrastructure
- 4Troubleshoots and resolves technical issues
- 5Typically: Collaborates with internal teams to resolve customer issues
RequirementsAI-extracted
- Experience with AWS products and services
- Strong technical skills and ability to troubleshoot complex issues
- Excellent communication and customer service skills
- Typically: Experience working in a field operations or technical support role
- Typically: Ability to travel to customer sites as needed
Perks & BenefitsAI-extracted
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