ICT Change & Configuration Manager

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Develops and implements change management strategies to minimize risks to the Department's information systems, services, and infrastructure.
• 2
  Leads and oversees the development, delivery, and evaluation of critical change management programs, projects, and services.
• 3
  Collaborates with stakeholders to identify and assess change management needs and develop solutions.
• 4
  Develops and maintains relationships with key stakeholders, including IT teams, business units, and vendors.
• 5
  Ensures compliance with relevant policies, procedures, and standards for change management.

RequirementsAI-extracted

• Bachelor's degree in a relevant field, such as IT, business, or a related field.
• Proven experience in change management, IT project management, or a related field.
• Strong understanding of IT service management frameworks, such as ITIL.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects.

Perks & BenefitsAI-extracted