(Infra) Senior Systems Engineer - Contact Center Technology
Agoda
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About This Role
Agoda is seeking a Senior Systems Engineer for Contact Center Technology to join their team, working remotely. The role involves managing and improving the company's contact center technology infrastructure. The ideal candidate will have experience in systems engineering and a passion for travel. Agoda is a global company with a diverse team of over 7,000 people from 90 countries.
Key ResponsibilitiesAI-extracted
- 1Typically: Design, implement, and maintain contact center technology systems
- 2Typically: Troubleshoot and resolve technical issues
- 3Typically: Collaborate with cross-functional teams to improve infrastructure
- 4Typically: Develop and implement automation scripts
- 5Typically: Ensure system security and compliance
RequirementsAI-extracted
- Typically: Bachelor's degree in Computer Science or related field
- Typically: 5+ years of experience in systems engineering
- Typically: Experience with contact center technology
- Typically: Strong problem-solving skills
- Typically: Excellent communication skills
Perks & BenefitsAI-extracted
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