Lead Client Partner

About This RoleAI processing…

Key Responsibilities

• 1
  Own the long-term strategic growth agenda for a portfolio of top-tier Greater China export advertisers, setting joint partnership objectives, defining success metrics, and driving sustained investment growth on Pinterest.
• 2
  Operate 6–12 months ahead of client planning cycles — anticipating business needs, aligning pitches to annual and quarterly planning cadences, and proactively shaping how clients think about Pinterest within their broader media mix.
• 3
  Build and own executive-level relationships with C-suite and VP-level stakeholders at flagship partner organizations, serving as Pinterest's most senior external face and ultimate point of accountability for the partnership.
• 4
  Identify and lead new business opportunities within and beyond existing accounts — expanding into new budget pools, lines of business, and untapped use cases to drive incremental revenue growth.
• 5
  Serve as the final escalation point for client issues, marshaling the right internal resources across Engineering, Measurement & Insights, Product Marketing, Creative Strategy, and Performance Solutions to resolve complex challenges.
• 6
  Engage cross-functionally with Product and Engineering teams to advocate for client needs, influence Pinterest's product roadmap, and unlock bespoke solutions for top-tier partners.
• 7
  Define and drive multi-year learning agendas in partnership with clients, establishing a joint measurement system of truth and guiding executive-level investment decisions based on strategic insights.
• 8
  Represent Pinterest externally at industry events, client forums, and key vertical initiatives — shaping Pinterest's market narrative and building a broad network across the GCR Retail and Ecommerce ecosystem.
• 9
  Champion Pinterest's full suite of advertising solutions — including upper-funnel brand, lower-funnel performance, and AI-powered products — at the executive level, translating platform innovation into business value for clients.
• 10
  Integrate AI tools and workflows into how you manage and grow client partnerships, identifying opportunities to use AI-driven insights to inform strategic recommendations and accelerate client outcomes.
• 11
  Provide leadership and mentorship to Client Account Managers and other team members, elevating the overall quality of client delivery and fostering a high-performance team culture.

Requirements

• 10+ years of experience in digital advertising, media sales, or a client-facing strategic role, with a strong track record of managing top-tier client relationships and consistently exceeding revenue targets.
• Proven experience owning and growing C-suite and VP-level relationships at large advertiser or agency organizations, with the gravitas and credibility to serve as Pinterest's most senior external representative.
• Deep expertise in Retail and/or Ecommerce advertising, with a clear understanding of performance and growth drivers for export-focused advertisers operating in and from Greater China.
• Strong commercial acumen and strategic thinking, with demonstrated experience setting multi-year investment growth agendas, defining joint KPIs, and driving sustainable business outcomes for flagship partners.
• Experience leading complex, open-ended programs across multiple internal and external stakeholders — with a track record of mobilizing cross-functional resources (Product, Engineering, Measurement, Creative) to unlock solutions for clients.
• Ability to influence product direction, with experience working directly with Product and Engineering teams to represent client needs and shape platform capabilities.
• Deep platform and product knowledge across digital advertising, including Search, Shopping, Display, and/or Social; familiarity with Pinterest Ads Manager or comparable platforms (e.g., Meta, Google) is highly desirable.
• Experience with Greater China export advertisers — understanding of the unique market dynamics, business priorities, and go-to-market strategies of GCR-based brands expanding globally is highly desirable.
• Demonstrated ability to integrate AI tools into strategic workflows, leveraging AI-driven insights to inform client recommendations, identify growth opportunities, and stay ahead of evolving market trends.
• Fluency in business Mandarin and English is required for business purposes
• Willingness and ability to travel for business as needed.
• Bachelor's degree required.
• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• As such, this role will need to be in the office or in front of our customers for in-person collaboration, typically 2 days per week, and therefore needs to be in a commutable distance to our Singapore City based office.

Perks & BenefitsTypical for this role