Lead Front Desk Agent

Vail Resorts· 7 open roles

Remote RemoteFull-time3 weeks ago

Salaryest.

$60,000 - $90,000

Experience

Mid

Job Type

Full-time

Posted

3 weeks ago

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About This Role

Join Vail Resorts' team as a Lead Front Desk Agent and discover a passion for the outdoors while building lifelong connections with teammates and guests.

Key ResponsibilitiesAI-extracted

1
Manage front desk operations, ensuring seamless guest experiences.
2
Lead and train front desk staff to deliver exceptional service.
3
Resolve guest complaints and concerns in a professional manner.
4
Maintain accurate records and reports of guest interactions and hotel operations.

RequirementsAI-extracted

High school diploma or equivalent required; degree in hospitality or related field preferred.
2+ years of front desk experience in a hotel or resort setting.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced environment and adapt to changing situations.