Mailroom Associate I

About This RoleAI processing…

Key Responsibilities

• 1
  Scan and sort inbound mail and deliver scans internally according to mail routing rules and required deadlines.
• 2
  Accurately track inbound and outbound mail and ensure backups are retained and tracked.
• 3
  Maintain accurate logs of incoming high-value packages and certified mail to ensure a clear chain of custody.Prepare letters and packages for shipment, including weighing items, calculating postage, and choosing the most cost-effective shipping method (USPS, UPS, FedEx, etc.).
• 4
  Monitor and restock mailroom supplies (envelopes, boxes, tape, toner, etc.) and place orders before items run out.
• 5
  Receive and sign for deliveries from external couriers and coordinate pickups for urgent outgoing shipments.
• 6
  Perform basic troubleshooting on mailroom machinery, such as postage meters, folding machines, and printers.
• 7
  Assist with light administrative tasks, such as assembling marketing kits or moving small office furniture/supplies as needed.

Requirements

• Minimum of 6 months customer service-related experience
• High school diploma or equivalent (GED) required
• Ability to effectively work individually and in a team environment.
• Ability to work and accomplish goals with minimal supervision
• Ability to multitask and manage competing priorities
• Ability to adapt to changing fast-growing production environment
• Strong communication, organizational, and administrative skills
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google suite
• May be required to lift items weighing up to 50 pounds
• Must be detail-oriented with an ability to work in a fast-paced environment

Perks & Benefits