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About This Role
The Online Assistant role at Sainsbury's involves picking and selecting high-quality products for online customers, providing substitutions when necessary, and assisting with customer queries and order processing. This role is remote and contributes to the success of Sainsbury's Home Delivery service. The Online Assistant works efficiently to complete tasks within given timeframes, ensuring timely delivery to customers.
Key ResponsibilitiesAI-extracted
- 1Picks and selects the best quality products on the shop floor for online customer orders
- 2Provides brilliant substitutions where products are out of stock
- 3Uses a handset to navigate the store and manage order selection and timing
- 4Deals with customer queries and processes orders
- 5Helps load vans for Home Delivery Drivers
RequirementsAI-extracted
- Typically: Ability to work efficiently and meet deadlines
- Typically: Good communication skills for handling customer queries
- Typically: Basic knowledge of store operations and product locations
- Typically: Ability to work independently and as part of a team
- Typically: Familiarity with using handheld devices for task management
Perks & BenefitsAI-extracted
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