Paralegal - Service of Process/Legal Intake

About This RoleAI processing…

Key Responsibilities

• 1
  Experienced and highly organized paralegal to support SoFi’s Litigation and Arbitration group.
• 2
  Oversee daily intake, tracking, and administration of all services of process, including threatened or filed legal matters.
• 3
  Handle subpoena compliance and legal correspondence, ensuring timely responses to complaints and subpoenas.
• 4
  Maintain accurate service of process data and task management records within SoFi’s systems.
• 5
  Proven hands-on experience with end-to-end matter management in law firm and in-house settings.
• 6
  Strong background in managing legal invoices, tracking, and maintaining vendor relationships.
• 7
  Ability to oversee daily process management and streamline legal support workflows for the paralegal team.
• 8
  Proven track record of supporting in-house counsel with responding to complex legal requests.
• 9
  Detail-oriented and proactive mindset suited for navigating complex legal disputes.
• 10
  Excellent collaboration skills for partnering effectively with attorneys, outside counsel, and cross-functional teams.

Requirements

• Bachelor’s degree or equivalent professional experience; paralegal certification is a plus.
• 4+ years of experience as a paralegal, in either a law firm or in-house legal department. At least 2 years experience as a paralegal in a law firm is strongly preferred.
• Strong experience with litigation tracking and case management platforms (e.g., Legal Tracker, CounselLink, or similar).
• Strong knowledge of the subpoena and litigation and arbitration processes.
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously while meeting multiple, and often short, deadlines.
• Strong written and verbal communication skills.
• Comfort working cross-functionally with attorneys, cross-functional partners, and external service providers.
• Ability to exercise sound judgment, maintain confidentiality, and operate in a fast-paced environment with minimal supervision.
• Experience in fintech, financial services, or a regulated environment is a plus.
• Experience working for a financial services company and/or in-house legal department.
• Proficiency with Legal Tracker, LexisNexis, and Relativity/other e-discovery platforms.
• Experience e-filing via PACER and state court online filing systems. Experience with Atlassian/Jira or other workflow management software.

Perks & Benefits