Part-Time Guest Services Agent

The Como Hotel

Remote RemotePart-time1 months ago

Salary

CA$52,000 - CA$62,400

Experience

Mid

Job Type

Part-time

Posted

1 months ago

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About This Role

The Como Hotel seeks a part-time Guest Services Agent to support guest experience, requiring a friendly, organized, and service-oriented individual.

1
Respond to guest inquiries and resolve issues in a timely and professional manner.
2
Provide accurate and up-to-date information about hotel services and amenities.
3
Maintain a clean and organized front desk area, including managing keys and guest information.
4
Operate hotel systems, including property management and point-of-sale software.
5
Work collaboratively with other departments to ensure seamless guest experience.

High school diploma or equivalent required.
Previous customer service experience an asset.
Ability to work a variable schedule, including evenings, weekends, and holidays.
Proficiency in technology, including property management systems and point-of-sale software.
Excellent communication and problem-solving skills.