Parts & Service Coordinator
Équipements Twin ltée - Toronto
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About This Role
The Parts & Service Coordinator provides professional customer service, diagnoses and resolves truck equipment issues, and offers detailed advice on repairs and maintenance. This role also involves scheduling and managing service appointments. The position is remote and requires strong problem-solving and communication skills. The coordinator works collaboratively with technicians to ensure timely resolutions.
Key ResponsibilitiesAI-extracted
- 1Provide professional and courteous customer service, addressing customer concerns and offering tailored solutions.
- 2Diagnose truck equipment issues and collaborate with technicians for timely resolution.
- 3Offer detailed advice on repairs, maintenance, and upgrades for truck equipment and accessories.
- 4Schedule and manage service appointments, ensuring efficiency and minimal wait times.
RequirementsAI-extracted
- Typically: Possess excellent communication and problem-solving skills.
- Typically: Have experience in customer service and troubleshooting.
- Typically: Be able to work independently in a remote setting.
- Typically: Have basic knowledge of truck equipment and accessories.
Perks & BenefitsAI-extracted
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