Procurement Manager

About This RoleAI processing…

Key Responsibilities

• 1
  Executive Partnership & Strategic Advisory
• 2
  Serve as a trusted strategic partner to executive leaders (VPs, Directors, and C-Suite), aligning procurement strategies directly with technical roadmaps and business goals.
• 3
  Proactively advise stakeholders on market trends, supplier intelligence, risk mitigation, and commercial optimization options early in the planning process.
• 4
  Navigate rapid organizational change and shifting technical priorities with agility, balancing speed with disciplined execution.
• 5
  Strategic Vendor Strategy & Forward-Looking Renewals
• 6
  Move beyond transactional, single-year renewals by designing long-term vendor strategies that align with PagerDuty’s multi-year architecture and financial plans.
• 7
  Conduct holistic vendor portfolio reviews, evaluating redundancy, strategic value, escalation terms, and scalability across key SaaS and infrastructure suppliers.
• 8
  Lead Strategic Supplier Quarterly Business Reviews (QBRs) to track vendor performance, establish meaningful KPIs, and drive continuous vendor value.
• 9
  AI-Driven Efficiency & Operational Velocity
• 10
  Champion the daily, practical adoption of Artificial Intelligence and advanced automation tools to streamline market research, contract analysis, spend analytics, and administrative workflows.
• 11
  Continuously seek opportunities to optimize the end-to-end Procure-to-Pay (P2P) cycle, reducing deal turnaround time without compromising quality or compliance.
• 12
  End-to-End Deal Execution & Negotiation
• 13
  Lead commercial and price negotiations for global, high-value supplier contracts (SaaS, Cloud, Software, and Professional Services), securing optimal commercial terms and cost savings for PagerDuty.
• 14
  Partner seamlessly with Legal, Security, and Finance teams to negotiate terms (MSAs, DPAs, SOWs) to mitigate risk while expediting deal completion.
• 15
  Utilize P2P and Contract Lifecycle Management (CLM) software tools (e.g., Coupa) to manage end-to-end contracting and spend workflows.

Requirements

• 3+ years of experience in Procurement, Sourcing, or Vendor Management, specifically supporting Software, SaaS, and Technology categories.
• 2+ years of experience with the Procure to Pay Process and the Source to Contract Process.
• 2+ years of experience in Price / Contract negotiations in the area of Software Contracts, especially SaaS.
• 2+ years of experience working closely with Product, Engineering, or IT stakeholders in a fast-paced technology environment.
• Proven track record of building trusted partnerships with executive leaders and cross-functional partners (Legal, Security, Finance).
• Demonstrated experience in complex price and contract negotiations (MSAs, DPAs, SOWs, SLA structures).
• Hands-on experience leveraging modern AI, automation, or data analytics tools in day-to-day workflows to enhance productivity and decision-making.
• Experience with Procure-to-Pay (P2P) and Contract Lifecycle Management (CLM) software systems, preferably Coupa .
• Experience managing category strategies for cloud infrastructure, developer tools, or high-density SaaS tech stacks.
• Proficiency with Google Workspace and modern productivity software.

Perks & Benefits