Product Manager, App Experience and Platform

About This RoleAI processing…

Key Responsibilities

• 1
  Own the product vision, strategy, and roadmap for Chime’s Home experience, app-wide capabilities, and design system.
• 2
  Shape Home into a personalized financial command center that helps members understand what has changed, what needs their attention, and what they should do next.
• 3
  Partner with product teams to determine how balances, activity, insights, products, and recommended actions come together in a clear and useful experience.
• 4
  Partner closely with Design and Engineering to evolve shared navigation, information architecture, components, patterns, tooling, and infrastructure.
• 5
  Identify opportunities to simplify fragmented member journeys and create scalable solutions that improve consistency and product-development speed.
• 6
  Drive adoption of shared capabilities across product teams, balancing app-wide coherence with the flexibility teams need to innovate.
• 7
  Establish success measures using signals such as member comprehension, task completion, engagement, experience consistency, system adoption, and designer and developer effectiveness.
• 8
  Help define how AI and personalization can make Home more relevant for members and improve how Chime teams design and build experiences.

Requirements

• 8+ years of experience as a Product Manager.
• Experience building and scaling consumer-facing mobile products, including a Home surface, dashboard, navigation system, personalized experience, or similarly central part of an app.
• Experience working on design systems, shared app capabilities, developer platforms, UI frameworks, or horizontal product infrastructure.
• Strong product judgment and the ability to turn complex financial information and competing priorities into simple, intuitive experiences.
• Experience partnering deeply with Product Design and Engineering, with enough technical and design fluency to navigate information architecture, component systems, platform constraints, and user-experience tradeoffs.
• A track record of translating ambiguous, cross-functional problems into a clear product strategy, prioritized roadmap, and measurable outcomes.
• Experience aligning and influencing multiple product teams without relying on direct authority.
• Evidence of using analytics, experimentation, research, and member or internal-user feedback to guide product decisions.
• Experience operating where quality, trust, consistency, scale, and speed all matter.
• Experience driving adoption of a shared product or platform across multiple teams, including identifying user pain points and influencing stakeholders without relying on direct authority.
• Evidence of using data, research, and customer or internal-user feedback to prioritize investments and assess whether a product or platform is delivering meaningful value.
• Experience operating in environments where quality, consistency, scale, and speed all matter, and where product decisions require balancing near-term delivery with durable foundations.

Perks & Benefits