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Product Manager, Trust & Safety

chime· 55 open roles

Location TBD On-siteFull-time2 weeks ago
Salary
$150,000 - $244,000
Experience
Mid
Job Type
Full-time
Posted
2 weeks ago
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About This Role

Chime is seeking a Product Manager for Trust & Safety to drive critical investments in areas such as KYC, support experiences, and disputes. The role involves defining strategy, shipping impactful products, and continuously iterating based on data and insights. The Product Manager will partner closely with various teams to balance customer experience, risk management, operations, and compliance. The goal is to shape how Chime balances growth, safety, and member experience at scale.

Key ResponsibilitiesAI-extracted

  • 1
    Define and drive product strategy and roadmap within Trust & Safety, balancing customer experience, risk mitigation, and operational efficiency
  • 2
    Own ambiguous, high-impact problem spaces and make thoughtful tradeoffs across technology, operations, compliance, and business goals
  • 3
    Partner deeply with cross-functional teams to deliver scalable, reliable systems
  • 4
    Build and evolve systems that leverage data, experimentation, and machine learning to improve outcomes
  • 5
    Define clear metrics and success frameworks, using data to drive continuous improvement
  • 6
    Influence cross-functional strategy and align stakeholders across diverse priorities and constraints

RequirementsAI-extracted

  • 4-10+ years of experience as a Product Manager
  • Experience working on complex product problems involving risk, operations, platforms, or customer-facing systems
  • Strong product judgment and the ability to navigate ambiguity and make principled tradeoffs
  • A strategic mindset paired with the ability to translate vision into practical execution
  • Proven ability to influence and align cross-functional stakeholders
  • Strong analytical skills, with experience using data to inform decisions and measure impact

Perks & BenefitsAI-extracted

Competitive salary
401k match
Great medical, dental, vision, life, and disability benefits
Generous vacation policy and company-wide paid days off
Typically: health coverage
Typically: paid time off
Typically: opportunities for professional growth and development

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