Program Manager, Office Infrastructure Excellence (OIE)
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About This Role
The Program Manager of Office Infrastructure Excellence drives permanent fixes to make corporate office infrastructure services more reliable and reduce support contacts. This role manages the full lifecycle of corporate office infrastructure, supporting hundreds of thousands of employees worldwide. The goal is to reduce support contact volume. The position is remote.
Key ResponsibilitiesAI-extracted
- 1Develops and owns the problem management program for corporate office IT infrastructure services
- 2Drives permanent fixes to make services more reliable and reduce support contacts
- 3Manages the full lifecycle of corporate office infrastructure
- 4Supports hundreds of thousands of employees worldwide
- 5Typically: Collaborates with stakeholders to identify and prioritize problems
RequirementsAI-extracted
- Typically: Experience in IT service management or a related field
- Typically: Strong problem-solving and analytical skills
- Typically: Excellent communication and collaboration skills
- Typically: Ability to work in a fast-paced environment
- Typically: Experience with program management or a related field
Perks & BenefitsAI-extracted
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