Registered Nurse Triage Call Agent Patient Service Center PRN
Intermountain Health
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About This Role
The Registered Nurse Triage Call Agent provides superior customer service experience, consultation, education, and guidance to patients via phone, email, text, or other communication methods. The role ensures accurate, safe, and relevant information and support to patients. This position is remote and works on an as-needed basis.
Key ResponsibilitiesAI-extracted
- 1Provides consultation and education to patients regarding their health needs and questions.
- 2Offers strategic guidance to patients via phone, email, text, or other communication methods.
- 3Ensures accurate, safe, and relevant information and support to patients.
- 4Delivers a superior customer service experience for all interactions with the Clinical Communication Call Center.
RequirementsAI-extracted
- Typically: Holds a current Registered Nurse license.
- Typically: Possesses strong communication and customer service skills.
- Typically: Has experience in a clinical or healthcare setting.
- Typically: Demonstrates ability to work in a fast-paced environment and prioritize tasks effectively.
Perks & BenefitsAI-extracted
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