Removal Service Manager
Pin Point Recruitment
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About This Role
The Removal Service Manager is responsible for managing incoming customer inquiries and providing excellent customer service. The role involves preparing and discussing moving quotes, maximizing revenue through upselling, and problem-solving to achieve positive customer outcomes. This is a permanent, remote position based in Leeds, offering a salary and bonus.
Key ResponsibilitiesAI-extracted
- 1Manage incoming customer inquiries via telephone, email, and live chat
- 2Prepare and discuss moving quotes with customers
- 3Maximise revenue through upselling optional extra products and services
- 4Problem-solve to achieve positive customer outcomes
- 5Collaborate with team members to improve customer service
RequirementsAI-extracted
- Typically: excellent customer service skills
- Typically: ability to work in a fast-paced environment
- Typically: strong communication and problem-solving skills
- Typically: experience in sales or customer service
Perks & BenefitsAI-extracted
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