Risk Strategy Execution Analyst

About This RoleAI processing…

Key Responsibilities

• 1
  Coordinate and facilitate the implementation of new treatments and strategies across lending products
• 2
  Develop detailed business requirements for small to mid-sized projects, and communicate those requirements among our partners; including Risk Infrastructure (R/I) and Engineering & Product Development (EPD)
• 3
  Assist with the implementation of strategic initiatives, ensuring visibility across several teams, including Legal, Compliance, Finance, EPD and R/I
• 4
  Perform post-implementation validation and suggest/implement solutions for effectively mitigating, monitoring and reporting on defects
• 5
  Identify key work streams within projects, and facilitate cross-departmental communication, including coordination of activities within major release timelines
• 6
  Effectively develop internal mechanisms for tracking and reporting on project progress, including early detection and escalation of blockers and risks to avoid negative impact on collections effectiveness
• 7
  Offer creative solutions for driving initiatives forward despite roadblocks
• 8
  Work with Operations and EPD partners to identify gaps in system/operations process flows ensuring alignment of strategy/intent, execution, policies, state legalities, and regulatory guidelines as it relates to contacting delinquent customers

Requirements

• 5+ years of collections and operations industry experience with a bachelor’s degree
• Strong organizational skills, with the ability to keep multiple projects on track simultaneously, while recognizing and communicating risks and roadblocks
• Advanced analytical and problem-solving skills to identify and resolve issues promptly; suggest alternative solutions; support SoFi’s overarching strategic goals relative to loss prevention
• Effective and collaborative communication skills (both verbal and written); including ability to translate business needs into detailed product requirements, and to quickly seek clarification to resolve ambiguities
• Innovative and capable of developing creative solutions to complex, data-driven problems
• Ability to collaborate well with teammates and business partners in a remote work setting

Perks & Benefits