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SaaS Engineer

dropbox· 62 open roles

Remote RemoteFull-time2 weeks ago
Salaryest.
$120,000 - $200,000
Experience
Mid
Job Type
Full-time
Posted
2 weeks ago
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About This Role

Dropbox is seeking a SaaS Engineer to manage and optimize its SaaS ecosystem, ensuring platforms are secure, scalable, and fully leveraged. The ideal candidate has experience administering collaboration platforms and strong scripting skills. The role involves administering SaaS platforms, evaluating new features, and identifying opportunities for AI and automation. The goal is to enable Dropboxers to get the most out of their tools.

Key ResponsibilitiesAI-extracted

  • 1
    Administer SaaS platforms, including user management, security, permissions, workflows, and integrations.
  • 2
    Proactively evaluate new SaaS features and run pilots and adoption programs.
  • 3
    Measure and report on adoption and usage trends across collaboration platforms.
  • 4
    Identify opportunities to leverage AI, automation, and integrations for smarter collaboration.
  • 5
    Troubleshoot and resolve SaaS-related incidents, documenting best practices.

RequirementsAI-extracted

  • Have 5+ years of experience administering enterprise SaaS platforms.
  • Have experience with automation and scripting languages such as Python, Bash, or PowerShell.
  • Be familiar with SaaS APIs, integrations, and CI/CD pipelines.
  • Possess strong analytical skills for usage data, adoption metrics, and feature impact.
  • Have excellent troubleshooting, problem-solving, and cross-functional communication skills.

Perks & BenefitsAI-extracted

Typically: health coverage
Typically: paid time off
Typically: opportunities for professional growth and development
Typically: flexible work arrangements, including remote work options
Typically: access to cutting-edge technologies and tools

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