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About This Role
The Senior Customer Advocacy Manager leads customer advocacy and storytelling initiatives to drive brand awareness and revenue growth. This role involves complex program management from ideation through execution. The goal is to place customer stories at the center of priority marketing initiatives. The Senior Customer Advocacy Manager will further grow and improve the output of these initiatives.
Key ResponsibilitiesAI-extracted
- 1Leads the creation, execution, and measurement of customer advocacy and storytelling initiatives
- 2Manages complex programs from ideation through execution
- 3Drives brand awareness and revenue growth through customer stories
- 4Identifies opportunities to grow and improve customer advocacy initiatives
- 5Develops and implements strategies to increase customer engagement
RequirementsAI-extracted
- Typically: Proven experience in customer advocacy or marketing
- Typically: Strong program management skills
- Typically: Excellent communication and storytelling abilities
- Typically: Ability to drive revenue growth through customer stories
- Typically: Experience with complex program management
Perks & BenefitsAI-extracted
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