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About This RoleAI processing…
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.
Key Responsibilities
- 1Lead and grow a team of product designers working across acquisition, activation, and re-engagement
- 2Inspire teams through strategic storytelling, leading vision sprints that turn complex problems into compelling product directions with milestoned experimentation proposals
- 3Balance competing priorities between growth velocity, user value, and product quality, ensuring we build experiences that are effective, high craft, and responsible
- 4Uphold high design quality standards, and bring moments of delight and joy across the new-user journey, while ensuring our solutions respect user agency and build trust
- 5Partner closely with cross-functional leaders in product, engineering, and data science to align on strategy and execution
- 6Champion informed design — through product design, user research, and data — helping your team deeply understand both new and returning users
- 7Foster a culture of creative excellence, where designers feel empowered to tackle ambiguous problems with empathy and innovation
- 810+ years of experience in scaled consumer-facing digital product design work, ideally including growth, onboarding, acquisition, or lifecycle product experiences
- 94+ years directly managing design teams of 4 or more, with a track record of growing talent and building cultures of creative excellence
- 10Ability to bring simplicity and clarity to complex problems or opportunity spaces, and turn insights into compelling product directions
- 11Experience designing acquisition, activation, or lifecycle experiences, with a strong sense of how early product moments shape long-term retention
- 12Ability to communicate to peers and executive stakeholders in ways that drive action and uplevel execution
- 13Strong leadership skills rooted in empathy: you understand how to staff and grow your direct reports in challenging, supportive ways while motivating teams to deliver excellent results
- 14Comfort operating in ambiguity and navigating tradeoffs between business goals and user value
- 15A working understanding and curiosity of AI-assisted design workflows - from ideation and prototyping to generative UI - and the design judgment to know when AI output needs a human hand before it ships
Requirements
- 10+ years of experience in scaled consumer-facing digital product design work, ideally including growth, onboarding, acquisition, or lifecycle product experiences
- 4+ years directly managing design teams of 4 or more, with a track record of growing talent and building cultures of creative excellence
- Experience with growth experimentation frameworks and data-driven design iteration
- Background in behavioral psychology, habit formation, or user motivation
- We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.
Perks & Benefits
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